Terms of Service

Last updated: August 2026

Welcome to Nocturne. By accessing or using our website, products, and services, you agree to be bound by the following Terms of Service. Please read them carefully before using our website.

1. General Conditions

By visiting our website and/or purchasing products from Nocturne, you agree to these Terms of Service and all applicable laws and regulations.

We reserve the right to refuse service to anyone for any reason at any time.

2. Product & Services

We strive to display our products descriptions, images, and pricing as accurately as possible. However, we do not guarantee that all information on the website is always complete, current, or error-free.

We reserve the right to modify, discontinue, or update products, pricing, and services without prior notice.

3. Orders

By placing an order, you confirm that:

• you are at least 18 years old or have permission from a partner or legal guardian.
• All information provided during checkout is accurate and complete.
• You are authorized to use the selected payment method.
• Nocturne reserves the right to cancel or refuse any order suspected of fraud, abuse, unauthorized activity, or violation of these Terms.

4. Pricing & Currency

All prices displayed on your website are subject to change without notice.

Depending on your location, prices may be automatically converted into your local currency for convenience. Final charges may vary slightly due to exchange rates, banking fees, or payment provider conversion rates.

5. Shipping

Shipping times are estimates and may vary depending on destination, carrier performances, customs processing, weather conditions, and other factors beyond our control.

For complete shipping details, please refer to our Shipping Policy.

6.  Returns & Refunds

Returns and refunds are governed by our Return and Refund Policy.

By placing an order, you acknowledge and agree to the conditions outlined in that policy.

7. Intellectual Property

All content on the Nocturne website, including but not limited to logos, branding, graphics, images, products descriptions, text, designs, and website content, is the property of Nocturne and may not be copied, reproduced, distributed, or used without prior written permission.

8. Limitation of Liability 

To the maximum extent permitted by law, Nocturne shall not be liable for any indirect incidental, special, or consequential damages arising form:

• Use of our website
• Use of our products 
• Delayed deliveries
• Temporary website interruptions
• Third-party services failures

Our total liability for any claim shall not exceed the amount paid by the customer for the relevant order.

9. Accuracy of Information

We make every effort to ensure information on our website is accurate. However, occasional typographical errors, inaccuracies, or omissions may occur.

We reserve the right to correct errors and update information without prior notice.

10. Prohibited Use

You may not use our website:

• For unlawful purposes
• To violate any laws or regulations
• To transmit malicious software or harmful code
• To interfere with the security or operation of the website
• To engage in fraudulent or abusive activity

Violation of these terms may result in termination of access to our services.

11. Privacy 

Your submission of personal information through the website is governed by our Privacy Policy.

12. Changed to These Terms

We reserve the right to update, modify, or replace any part of these Terms of Service at any time.

Changes become effective immediately upon posting on this page.

13. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Email: support@nocturnehaven.com

Or submit an inquiry through our Contact Us page.

Thank you for choosing Nocturne.